Do scheduled refreshes include every field?
Last updated: June 21, 2026
Short answer
Not always. Scheduled refresh scope can vary by customer configuration, workflow, field, and object. A field may be refreshed regularly, populated only during backfill, or written only when a specific action runs.
Check this first
- Which field needs refresh?
- Is the field on Account or Kernel Account?
- Is it part of the customer's refresh scope?
- Is it an identity, hierarchy, firmographic, custom, or action field?
- Does the customer expect a commercial answer about included refreshes?
What to send support
- Field label/API name.
- Example Account ID.
- Expected refresh cadence.
- Whether the customer is asking about product behavior or subscription scope.