When Kernel refreshes and syncs CRM data
Last updated: June 21, 2026
Short answer
Sync, enrichment, refresh, backfill, and Salesforce writeback are separate steps. If a value is missing or stale, first identify which step is in question.
Use this collection when
- A new Account is not showing Kernel fields yet.
- A value exists on the Kernel object but not Account.
- A scheduled refresh did not update the field expected.
- You need to check whether a value changed before writeback.
Focused articles
- Is Kernel sync automatic?
- Why does the Kernel object show a value but Account does not?
- Can Kernel provide a field snapshot from before writeback?
- Do scheduled refreshes include every field?