Why Kernel suggests merges and associations
Last updated: June 21, 2026
Short answer
Kernel recommends merges for duplicate records and associations for parent-child relationships. Whether an action appears or succeeds also depends on safeguards, configuration, Salesforce permissions, and the current CRM state.
Use this collection when
- A duplicate was missed.
- Kernel suggested association instead of merge.
- A merge or association failed in Salesforce.
- A safeguarded record is missing from a queue.
Focused articles
- Why did Kernel miss a duplicate?
- Why did Kernel suggest an association instead of a merge?
- Why did a merge fail?
- Why is a safeguarded record not visible in a queue?